owlbill
January 24th, 2008, 04:25 PM
This is from an email sent to us by the Canadian distributor for Sealife Cameras. Here is the direct link (http://www.sealife-cameras.com/service/digitalproflash_support.html) to the repair/modification instructions.
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Dear SeaLife Retailer,
In an ongoing commitment to the highest level of quality, SeaLife would like to announce an important technical update for the SL961 - Digital Pro Flash, which commenced shipping in December 2007.
It has been recognized by our Quality Control Department that the coiled sleeve which covers the cable inside the waterproof door can cause stress and possible damage to the cable connection. Repeated opening and closing of the door may weaken and break this cable. If the cable does break , the flash will still fire but the flash power adjustment function would not work.
In order to eliminate this possible breakage, we have removed the wrap from production and are suggesting that the wrap be removed from any unsold inventory in your store. Attached you will find a technical update that will also be available on our website at, www.sealife-cameras.com (http://rs6.net/tn.jsp?e=001oPkpuLzWtAzJEfY2Z_4t_lH4Gtuz5WouSZNVSY na71AA4vhuzLSPoVfuLAK2H1vsEolYNVDTOugkA9oFh1ObNaZ0 mHFB3AUZaxwnW_a16N2wwt6gPRzAnQ==) , that gives simple instructions on how and what to remove.
Product shipped from SeaLife as of January 21, 2008, will have been updated and can be identified by a red dot sticker on the outside of the packaging. We will continue to identify these updated items with these dots until February 15,2008.
This information will also apply to any set that contains the SL961 Digital Pro Flash:
SL168 - DC600 Elite (shipped from SeaLife commencing December 10, 2007)
SL169 - DC600 Maxx Kit (shipped from SeaLife commencing December 10, 2007)
We would ask that you remove this sleeve from any stock that you may have as well as advising any customers that have purchased this product.
We apologize for the inconvenience this has caused and if you require any additional information or have any questions, please contact us at 856 866-9191.
Yours truly,
Joseph Ifi
Director of Sales & Marketing
SeaLife
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Dear SeaLife Retailer,
In an ongoing commitment to the highest level of quality, SeaLife would like to announce an important technical update for the SL961 - Digital Pro Flash, which commenced shipping in December 2007.
It has been recognized by our Quality Control Department that the coiled sleeve which covers the cable inside the waterproof door can cause stress and possible damage to the cable connection. Repeated opening and closing of the door may weaken and break this cable. If the cable does break , the flash will still fire but the flash power adjustment function would not work.
In order to eliminate this possible breakage, we have removed the wrap from production and are suggesting that the wrap be removed from any unsold inventory in your store. Attached you will find a technical update that will also be available on our website at, www.sealife-cameras.com (http://rs6.net/tn.jsp?e=001oPkpuLzWtAzJEfY2Z_4t_lH4Gtuz5WouSZNVSY na71AA4vhuzLSPoVfuLAK2H1vsEolYNVDTOugkA9oFh1ObNaZ0 mHFB3AUZaxwnW_a16N2wwt6gPRzAnQ==) , that gives simple instructions on how and what to remove.
Product shipped from SeaLife as of January 21, 2008, will have been updated and can be identified by a red dot sticker on the outside of the packaging. We will continue to identify these updated items with these dots until February 15,2008.
This information will also apply to any set that contains the SL961 Digital Pro Flash:
SL168 - DC600 Elite (shipped from SeaLife commencing December 10, 2007)
SL169 - DC600 Maxx Kit (shipped from SeaLife commencing December 10, 2007)
We would ask that you remove this sleeve from any stock that you may have as well as advising any customers that have purchased this product.
We apologize for the inconvenience this has caused and if you require any additional information or have any questions, please contact us at 856 866-9191.
Yours truly,
Joseph Ifi
Director of Sales & Marketing
SeaLife